Mr. Bryan McCue, Owner
The Better Business Bureau serving Alameda, San Francisco, Contra Costa, Marin, Napa, Solano, Lake, Sonoma, Mendocino, Trinity, Humboldt and Del Norte counties processed 10,892 complaints in 2000.
We offer our congratulations to you for accomplishing a year of outstanding customer service. The BBB commends your complaint free status and realizes that this milestone deserves to be recognized. We are committed to business such as yours, and are happy to announced you've earned the BBB's "Honor Roll" decal. We encourage you to display it so your customers can see your achievement!
On-going independent surveys consistently reveal 3 out of 4 consumers prefer to do business with a Better Business Bureau member company. Imagine your potential customer's confidence in doing business with a complaint free BBB member! Be sure to let your customers know!
Congratulations on your success!
Sincerely,
Craftcare Hardwood Floors
4207 26th Street
San Francisco, CA 94131
Dear Mr. McCue:
YOUR COMPANY RECIEVED NONE.
D. Patrick Wallace
President